Rental

Return & Refund Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, with tags, and in its original packaging. Proof of purchase (receipt or order confirmation) is required.

To initiate a return, please contact us at contact@foot-bikes.com.

If your return is approved, we will provide instructions on how and where to send your item. Please note that customers are responsible for return shipping costs. We do not provide return shipping labels.

Items returned without prior authorization will not be accepted.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right as quickly as possible.

Non-returnable Items

We do not accept returns on:

• 
  Sale items
  
• 
  Gift cards
  

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at contact@foot-bikes.com.